Returns & Exchanges
At Sunnies Studios, we want you to love your frames as much as we do, which is why we offer a 15-day return policy for any manufacturing defects or fit issues. Items must be returned in their original packaging with all accessories included to qualify for a refund or exchange.
Check Eligibility
Ensure your items are within the 15-day window from the date of delivery and are in their original, unworn condition.
Submit a Request
Contact our customer support team via email with your order number and clear photos of the item you wish to return or exchange.
Pack Your Items
Securely place the eyewear in its original hard case and box to prevent damage during transit back to our warehouse.
Ship and Track
Send your package through a trackable courier service and share the tracking number with us to expedite your refund or replacement.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing